30-Day Returns
You may return most new, unused items in their original packaging within 30 days of delivery.
How to Start a Return
Email info@miloretailco.com or call +1 (407) 797-8877 with your order number and the item you wish to return. We will send you return instructions.
Refunds
Once your return is received and inspected, your refund is issued to the original payment method within 5–7 business days.
Return Shipping
If the item is defective, damaged or incorrect, we cover the return shipping cost. For other returns, the customer is responsible for return shipping.
Non-Returnable Items
- Items that have been worn, used or washed
- Items without original packaging or tags
- Earrings and other pierced jewelry, for hygiene reasons, unless defective
Exchanges
To exchange an item, return the original and place a new order for the replacement.